Returns and Exchanges
We want you to be completely happy with your purchase from Mission! If you are not 100% satisfied, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the same condition you received them, and in the original packaging.)
- Fill out our return/exchange form found on this page.
- Include your invoice with the item(s) being returned.
- Send via USPS Priority mail, UPS, or FedEx to:
40 Greenleaf St
Rochester, NY 14609 USA
- Refund will be issued within 7-10 business days of receiving return only to the original card or PayPal account in which it was purchased.
- Upon arrival, inspect your shipment carefully. If there’s any loss or damage, please contact us immediately.
- Refunds will only be issued to the original card or Paypal account in which your order was purchased.
- To qualify for a refund, all products must be in their original, unaltered packaging, including boxes and labels.
- Shipping and handling charges are non-refundable.
- Return/exchange shipping costs to be paid by purchaser.
- Mission will refuse items returned in unsalable condition OR reduce refund amount by 50%.
- Returned clothing must be clean and unwashed.
- Email email@example.com or call us at (585) 654-5250 before sending us your item(s) so we can verify what you want is in stock.
- Fill out our return/exchange form on this page and send it back!